Privacy Policy
Last updated: December 16, 2025
Introduction
Relivit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Information: When you create an account, we may collect your email address and any profile information you choose to provide.
- Photos: When you use our Service to animate photos, we temporarily process the images you upload. These photos are used solely for the purpose of creating your animation.
- Payment Information: If you make purchases within the app, payment processing is handled by Apple (App Store) or Google (Google Play). We do not store your credit card or payment details.
- Communications: If you contact us for support, we collect the information you provide in your communications.
Information Collected Automatically
- Device Information: We may collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: We collect information about how you use the Service, including the features you use and the time spent on the app.
- Analytics: We use analytics tools to understand how users interact with our Service to improve user experience.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your photo animations
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
Photo Processing and Storage
Your privacy regarding photos is extremely important to us:
- Temporary Processing: Photos you upload are processed on our secure servers to create animations. Photos are temporarily stored only for the duration needed to complete the animation process.
- No Permanent Storage: We do not permanently store your original photos on our servers. Once your animation is complete and delivered, the original photo is deleted from our systems.
- No Sharing: Your photos are never shared with third parties, used for advertising, or used to train AI models without your explicit consent.
- Local Storage: Completed animations are stored locally on your device. You have full control over saving, sharing, or deleting them.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and payment processing.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your consent or at your direction.
Third-Party Services
Our Service may integrate with or use the following third-party services:
- RevenueCat: For subscription and in-app purchase management
- Apple App Store / Google Play: For app distribution and payment processing
- Analytics providers: To help us understand app usage
These third parties have their own privacy policies governing their collection and use of information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of certain data collection and processing
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@relivit.app
Support: support@relivit.app